DSMX transmitters operating in DSM2 mode
The Spektrum Team has been investigating sporadic reports from DSMX transmitter owners using their products in DSM2 mode. We have discovered that in some rare instances, DSMX equipped transmitters with the Product ID (PID) within this bulletin, may have a backwards compatibility issue that could cause a "hold" with the following superseded DSM2 receivers: AR500, AR6100, AR6100E, AR6110, AR6110E, AR6200 and AR6300.
Note: This bulletin does not apply to DSM2 only transmitters.
If you have a DSMX transmitter with one of the following PIDs, please complete the Transmitter Service Request Form to receive a prepaid shipping label to send your transmitter to Horizon Hobby for a free firmware update.
- Click HERE to complete the Transmitter Service Request Form. Only one form is needed per customer (even with multiple transmitters) please check all boxes that apply and make comments in the Notes field).
- Horizon will pay for ground shipping within the United States and Canada.
- If you purchased your product outside the US and Canada, contact your local retailer or distributor. A list of International distributors may be found HERE.
- If you have further questions in the United States, please call Horizon Hobby Product Support at 877-504-0233.
The PID is located in the battery compartment of your transmitter.
Transmitters with affected PIDs may be found in the following products:
Blade mCP X RTF (BLH3500), E-flite Apprentice 15e RTF (EFL2725), Hangar 9 Alpha 40 DSM2 RTF (HAN4400) ,Hangar 9 P-51 Mustang MkII PTS RTF (HAN4425), Hobbyzone Super Cub DSM RTF (HBZ7400), ParkZone Radian RTF (PKZ4700), ParkZone P-51D BL DSM RTF (PKZ2200), ParkZone F4U Corsair RTF (PKZ4600), Phoenix R/C Pro Simulator 3.0 with DX5e (RTM30R5510/RTM30R55101).
PID's beginning with one of the following prefixes: HS, HH, HT, HE, HA
PID's beginning with one of the following prefixes: HS, HH, HT, HE, HA, HO, HM, HR
PID's beginning with the following prefix: HA
PID's beginning with the following prefix: TM
Click Here to see Frequently Asked Questions about the DSM2 mode Bulletin
We apologize for this inconvenience. Horizon disclaims all liability and warranties for any consumer failing to act upon this product bulletin. Always check your transmitter and equipment prior to each flight.